Why Monitoring IT Infrastructure Is So Important

IT innovation can benefit a business in a number of ways, ranging from increased productivity and flexibility, to the potential opportunity to generate leads and revenue. Without careful monitoring of your IT infrastructure, downtime and critical issues become increasingly likely, causing a serious impact to your business.

In order to maximize the efficiency of IT infrastructure, it is vital to be proactive and make sure you have a system for monitoring IT infrastructure in place.

Drive Value

Using the right monitoring tools can help IT departments to drive value. By monitoring your entire IT infrastructure, you are able to identify and detect any potential issues before they become critical and downtime occurs. A monitoring system can enable you to anticipate and resolve issues before any user impact.

Regular Reporting 

Having a complete visibility of your IT infrastructure can also provide insightful analytics and in-depth reporting. Regular reporting can help you to identify trends, the availability of your servers, usage, and uptime as well as many more stats. This information is useful to monitor current performance and create a benchmark, enabling you to set goals and targets in order to increase business performance.

This makes possible for you to generate information for internal stakeholders. You can produce statistics and figures to justify actions and undertake informed decision making. Reporting can assist you in sharing insight, providing stakeholders with the necessary information for making important strategic decisions.

Troubleshooting Capabilities

With IT infrastructure monitoring, you can also ensure that troubleshooting is taking place at a fast rate, meaning that IT resources can spend their time on developing solutions. This will help increase overall operational efficiency and service delivery and result in improved customer satisfaction.

Historic Data Storage 

Having a monitoring system in place also means you can store the information recorded to use at a later date. This provides you with an undisputed library of information, enabling you to carry out a trend analysis, helping you to identify specific areas within your IT estate that are a cause for concern due to low levels of uptime or general underperformance.

How historical data helps you manage your IT infrastructure

  1. Perform before and after analyses

Before and after analyses are also useful when you move to cloud hosting.  If you have data on the applications you transfer to the cloud before the move, during your trial period and after your migration, you can determine whether performance is improving, degrading or remaining constant. If there’s a downturn in performance after your trial, you can discuss it with our cloud vendor and make sure they are meeting the requirements in your service level agreement (SLA).

  1. Forecast technology needs

To increase technology efficiencies, you need to forecast your needs accurately. To predict the future, you need data from the past that will help you determine trends.

  1. Disaster recovery

Let’s say servers that are critical to production go down when a broken pipe floods your data center. You need to get the applications on those servers up and running quickly by moving them to your backup servers. You’re not sure, however, whether you have enough capacity. If you have a monitoring solution that keeps historical data, you can check the history to determine your memory and CPU needs and whether the applications will fit on non-production servers in another location.

  1. Troubleshooting and root cause analysis

Without historical data on your IT environment, it’s difficult to determine the cause of slowdowns and downtime. Teams can spend hours and days getting to the heart of the issue. If, however, you have a history of the performance of your servers, storage, SAN, and applications, as well as dashboards that present the information at-a-glance, you can quickly spot what changed and when the change occurred and address the issue.

 To ensure excellent performance going forward, you need to understand what happened in the past. It will help you conduct before and after analyses, forecast your technology needs, recover from disasters and troubleshoot causes of slowdowns and downtime. When searching for an infrastructure performance management tool, don’t settle for less data than you need. And, ideally, look for one that will store your data in the cloud, so you don’t have to worry about its impact on your IT environment.


Monitoring IT infrastructure is fundamental in driving business success. Without it, tracking performance and identifying errors would be extremely difficult. With an IT infrastructure monitoring system in place, teams are able to anticipate and resolve issues before there is any impact on the user, instead, making time for projects that add value to the business.

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